Why Did Torch Wireless Send Me A SIM Card? Explained

If you’ve just been approved for Torch Wireless and are wondering, “Why did Torch Wireless send me a SIM card?” Then you are reading the right article.

A renowned telecommunications company, Torch Wireless is a mobile broadband service provider headquartered in Jacksonville, Florida. For low-income households, the company offers an affordable connectivity program that allows them to use the services at reasonable prices.

I needed a tablet, but due to financial constraints, I couldn’t afford it. Luckily, I learned about Torch Wireless, which offers free phones or tablets to eligible low-income customers.

So after applying, my application was approved instantly and the tablet was delivered within a week. However, along with a free tablet I also received a SIM card and I wasn’t sure why they sent it.

After talking with a customer representative and researching on the internet, I finally found out the reason “Why did Torch Wireless send me a SIM card”.

So, with this article, let me share why you get a Torch Wireless SIM card, its activation process and more.

Why did Torch Wireless send me a SIM card?

A subscriber identity module, or SIM card, is a smart card that stores identification data to identify a smartphone and link it to a particular mobile network. To allow you to access their network and take advantage of their wireless services, Torch Wireless will issue you with a SIM card.

There are two reasons why Torch Wireless sent me a SIM card:

1. If you are enrolled in the Affordable Connectivity Program
2. You have registered as a new customer to use their services

Let us get into the detailed reasoning of the two points mentioned above.

Enrolled in the Affordable Connectivity Program

If you come from a low-income household, Torch Wireless is a leading ACP provider that gives you access to free broadband services and affordable connectivity devices such as a free Torch Wireless government tablet.

If you’ve recently looked to join the carrier’s Affordable Connectivity program and got approved, this could be the first reason why Torch Wireless might send you a SIM card so you can start using the benefits from the program.

Registered as a new customer

Besides ACP, if you signed up for their services as a new customer, Torch Wireless may have sent you a SIM card. This includes new customers switching to Torch Wireless from other service providers. There are several reasons to sign up for Torch Wireless as a new customer.

One can use the operator’s low plans, upgrade to its enhanced 5G network or take advantage of its reliable network in prime areas.

If you’re registered, Torch Wireless will send you a SIM card so you can activate it and use its network. If your device and SIM card are misplaced or lost, Torch Wireless can also send you a SIM card.

They will send you a new SIM card so that you can join their services after replacing your device.

Steps to activate wireless SIM card and phone or tablet

After receiving the free government phone or tablet from Torch Wireless, you need to activate it to use their services. The activation process is easy and simple.

You will receive a SIM card with your phone or tablet for free. You need to insert the SIM card into the port of your free phone or tablet and then restart the device.

Once the reboot is complete and the device is turned on, you can assume that your phone or tablet is activated.

Here is the step-by-step guide for activating the Torch Wireless SIM card and phone or tablet:

• Press the power button and turn on the device.
• You will see the welcome screen once it turns on. It will have a drop-down menu where you can select your preferred language. After selecting the desired language, click “Start”.
• Then the terms and conditions page will appear. You must respect them to use the device. Tap “accept” and continue.
• To configure your device, you will need an Internet connection. So use the WiFi network available at your end, or you can also use mobile data, but for this to work you need to install a SIM card.
• You will be asked to choose whether or not to copy data and apps from an old device on the next screen. You can choose either option depending on your preferences.
• The next step is to sign in to your Google account using your credentials and password.
• Location Services, Google Drive, and Google Assistant are the optional Google Account features shown on the next screen, which you can select according to your preferences.
• To protect your device, you can choose from different security choices for your Torch Wireless device, such as fingerprint, face recognition, PIN, pattern, and password.
• Check if the software is up to date or if any updates need to be made. Updates are made to resolve bugs, security fixes and new features.
• Then you can download and install the necessary apps from the Play Store.

How to know if Torch Wireless activation was successful

Suppose you are skeptical that your wireless torch will be successfully activated. You can check this by calling or messaging someone. You can be sure that your activation was successful if they manage to receive your call or message.

Additionally, you can try using the free government internet services offered by Torch Wireless. If you can surf the Internet, your activation was successful.

Wireless Torch Activation – Common Issue and Fix

There are a few common issues consumers may encounter with Torch Wireless activation. Here are some of the problems and possible solutions:

• The SIM card cannot be activated if there is little or no signal or network coverage. So make sure you are in a location with good network coverage for Torch Wireless.
• If you’re having activation issues, sometimes a simple restart can resolve them. Try restarting your device and check if the issue has been resolved.
• The activation problem can sometimes be caused by the fact that you have not placed the SIM card in the slot correctly. So make sure you have inserted it correctly.
• Check on your device to see if airplane mode is enabled. If Airplane mode is enabled, this may be the reason why the activation process is not happening. So please turn it off by toggling.
• To avoid an activation issue, your device software must be up to date. Make sure there are no pending software updates available.
• The last possible reason is that your device may not be compatible with the Torch Wireless.

Benefits of wireless torch activation

Now that you know why Torch Wireless sends you a SIM card, you will enjoy various benefits after activating it on your Torch Wireless tablet or phone. Some of the main benefits of activating Torch Wireless are:

• You can access all the features like apps, cameras, music, videos and more once you activate the device.
• You can connect to cellular data, WiFi network and Bluetooth to stay connected. You can access online services and resources via an Internet connection.
• You can engage and stay connected with your family, friends, loved ones, and colleagues through calls, messages, mail, and various other options if you enable Torch Wireless.
• You can increase your productivity and get your work done efficiently by using apps like spreadsheets, notes, Word documents, and other apps that can help make your work easier.
• You can access all entertainment options like music, TV, streaming, games and social networks.
• You can personalize your activated device according to your preferences by applying themes that set your favorite wallpaper and application layouts.
• You can backup all your data using cloud services, ensuring that none of your data is lost.
• You can navigate and travel to unknown places using GPS and map apps.
• To meet your different needs, you can acquire various accessibility features, including voice commands, screen readers, magnification, and assistive touch choices.
• When a Torch Wireless phone or tablet is activated, its full potential is unleashed, allowing you to take full advantage of its capabilities and stay entertained, productive and connected in all facets of your daily life.

Frequently asked questions

Will I pay anything after Torch Wireless sends me a SIM card?

The reason the carrier sent you a SIM card will determine this. You won’t have to pay anything when you get your SIM card to use ACP’s free broadband services. To use the carrier’s affordable plans, you need to pay the monthly plan fee.

What will happen if I don’t activate the SIM card?

Your Torch wireless SIM card won’t be able to connect to the carrier’s network if you get one and don’t activate it. In reality, the operator will not be able to provide you with the phone number you need to make calls and send and receive messages if your SIM card is not activated.

Please note that your SIM card may expire or become invalid if you do not activate it for an extended period of time.

Is Torch wireless activation free?

Yes, there is no charge to activate Torch Wireless on a phone or tablet.

What should I do if I don’t receive my Torch wireless tablet or SIM card?

You should contact customer service and let them know what is happening if you have not received your Torch SIM card or wireless tablet. For customer service, use 877-99-TORCH (live chat) or 877-998-6724.

Does Torch Wireless offer a free SIM card?

Yes, eligible customers who enroll in Torch Wireless’ Affordable Connectivity Program (ACP) are eligible for a free SIM card.

How long does it take to activate the wireless torch activation process?

The SIM card with your Torch Wireless phone or tablet must be inserted. Once the SIM card is inserted, turn on the phone or tablet and it will be activated.